What the hell are you measuring?

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The very same KPIs than 2 years ago….

They used to work. You were measuring the stuff that let you know if your company was moving in the right direction. But I think we may agree that the world has changed. So why haven’t your dashboard also changed?

I mean, come on, what are you trying to do? Do you want people to behave just like 3 years ago? You can’t ask your people to try new things, to get different outcomes, if you are measuring them the same.

It is time to revisit all your controls and your performance indicators.

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